Your Guide to User Policies

Familiarize yourself with our user policies to ensure a safe and respectful environment for all users. Understand your rights and responsibilities on our platform.

1. Introduction

Welcome to Bhu Master, an online platform designed to connect real estate professionals, including realtors, brokers, developers, and property seekers. By using our services, you agree to comply with the following User Policy. This policy outlines your rights, responsibilities, and expectations when using the Bhu Master platform.

2. User Accounts

2.1 Eligibility

  • Users must be at least 18 years old to create an account.
  • By registering, you confirm that all information provided is accurate, complete, and up-to-date.
  • Users are responsible for maintaining the confidentiality of their account credentials.

2.2 Account Types

  • Realtors/Brokers: Professionals involved in the sale, rental, or management of real estate properties.
  • Developers: Entities involved in the construction and sale of new properties.
  • Property Seekers: Individuals or businesses looking to buy, rent, or invest in real estate properties.

3. User Conduct

3.1 General Conduct

  • Users must conduct themselves professionally at all times.
  • Misleading, false, or fraudulent information is strictly prohibited.
  • Harassment, discrimination, or offensive behaviour will not be tolerated.

3.2 Listing Policies

  • All property listings must be accurate, up-to-date, and reflect the true condition of the property.
  • Listings must include all relevant details, including price, location, and contact information.
  • Users are prohibited from posting duplicate listings or spamming the platform.

3.3 Communication

  • All communication between users should be conducted through the platform’s messaging system.
  • Users must not share personal contact information until a relationship has been established.
  • Scams, phishing, or any malicious activity is strictly prohibited.

4. Content Guidelines

4.1 Intellectual Property

  • Users retain ownership of the content they post but grant Bhu Master a non-exclusive, royalty-free license to use, display, and distribute the content on the platform.
  • Users must not post content that infringes on the intellectual property rights of others.

4.2 Prohibited Content

  • Content that is illegal, offensive, or inappropriate is not allowed.
  • Users are prohibited from posting content that contains viruses, malware, or any harmful software.
  • Advertisements for services or products unrelated to real estate are not permitted.

5. Privacy and Data Protection

5.1 Data Collection

  • Bhu Master collects and uses personal data in accordance with our Privacy Policy.
  • Users agree to the collection, processing, and storage of their personal data for the purposes of providing and improving our services.

5.2 Data Sharing

  • Bhu Master will not share personal data with third parties without user consent, except as required by law.
  • Users are responsible for protecting others' privacy when sharing information on the platform.

6. Payments and Fees

6.1 Payment Processing

  • All payments for premium services or features are processed securely through the platform.
  • Users are responsible for any applicable taxes or fees associated with their transactions.

6.2 Refunds

  • Refunds for premium services will be considered on a case-by-case basis.
  • Requests for refunds must be made within 14 days of purchase.

7. Termination and Suspension

7.1 User Termination

  • Users may terminate their account at any time by contacting customer support.
  • Bhu Master reserves the right to terminate or suspend user accounts that violate this User Policy or engage in fraudulent or harmful activities.

7.2 Platform Access

  • Bhu Master may modify, suspend, or discontinue access to the platform at any time without notice. Users will be notified of any significant changes to the platform that may affect their use.

8. Dispute Resolution

8.1 Mediation

  • In the event of a dispute between users, Bhu Master encourages mediation as the first step in resolution. Bhu Master may assist in resolving disputes but is not liable for the outcomes.

8.2 Legal Action

This policy is governed by and construed in accordance with the laws of Lucknow, Uttar Pradesh. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.

9. Changes to the Policy

Bhu Master reserves the right to update or modify this User Policy at any time. Users will be notified of any significant changes. Continued use of the platform after changes have been made constitutes acceptance of the new policy.

10. Contact Information

For any questions or concerns regarding this User Policy, please contact our support team at bhumaster555@gmail.com or by phone at +91-9555076607.